Audi Genuine Accessories Service

Cookie Policy

 1.   General Information 

AUDI AG, Auto-Union-Straße 1, 85057 Ingolstadt (“AUDI”, “we”, “us” or “our”) processes your personal data as data controller, in particular through cookies and similar technologies (as defined below), when you use this website. 

We use tools on our website to facilitate its use, improve its usability and provide various functionalities (for more information, see sections 3 and 4). These tools include, for example, cookies, pixels and scripts (hereinafter referred to as “cookies”).

Cookies are small data records that are stored on your device and contain data such as personal page settings (e.g. language, screen resolution) and login information. This data record is generated by the web server to which you have connected via your browser and sent to you. 

 For more information on how we process your personal data, including personal data collected via cookies, how you can exercise your data protection rights and contact details for our data protection officer, please see our privacy policy.

2.   Use of cookies

It is also possible to access our website without cookies, but it may alter the utilization or the availability of the website. However, if you wish to use the full functionality of our websites, you must accept the cookies that enable certain functions or make them more convenient. 

Most browsers are configured by default to accept all cookies automatically. In addition to your rights as a data subject, you may at any time object to the use of cookies by setting your browser so that it does not accept cookies, accepts only certain cookies, or notifies you as soon as cookies are sent. As a result, you may not be able to use all the features of our websites to their full extent.

Please note that your selection only affects the browser you were using when you made your choice. If you use other browsers or devices, you may need to redo your cookie selection. In some circumstances, settings may be reset to default after updates or if you delete cookies from your browser, which means we may ask you to make your cookie selection again the next time you visit our website.

The following links will help you manage your browser's cookie settings. You can also use your browser's “Help” function to obtain further information:

 

  

There are also software programs that manage cookies for you. You can find further information on cookies and their management online, for example at www.allaboutcookies.org/.

If you change/adjust your browser settings or use certain software products that block cookies, we will take these browser and software product settings into account and will not send the blocked cookies. If you allow cookies in your browser settings, we will present you with a cookie banner on our website, which you can use to manage your cookie settings, for example to enable certain cookies. Cookies are only installed if you agree to the corresponding cookie category. Please note that necessary cookies (see section 3 below) do not require your consent and are always installed if you allow cookies in your browser settings.

 

3. What cookies do we use?

We generally use cookies belonging to the following categories:

 

Category

Description

Required cookies

These cookies are necessary for the operation of the website. Without these cookies, services such as the vehicle configurator would not be available.

 

a. Storage period

Cookies can be stored on your device for a longer period or temporarily.

So-called permanent cookies are stored on your device for a certain period of time, until the specified expiration date of the cookie (or until you delete it first). This saves language settings, for example, so that you don't have to change them again for our website.

On the other hand, a so-called session cookie temporarily stores a session identifier while you are active on our website. This prevents you from having to log in again when you change pages, for example. Session cookies are deleted when you log out, or lose their validity once your session has expired.

 

b. First-party cookies

A first-party cookie is a cookie we set up as data controller or by our processor (GDPR, art.28). The AUDI company operating the website (see legal notice) is responsible for data processing. This AUDI company processes the data collected by first-party cookies for its own purposes, whether it has programmed the cookie itself or uses the cookie of another legal entity.

 

c. Cookies used on this website

Please find below a summary of the cookies we use, which aims to provide you with information about the purpose and type of the respective cookie and its storage period.

(1) Cookies nécessaires

  

 

Name

Application Name

First/Third-Party

Purpose

Category

Storage Period

JSESSIONID

audi-shop.com

1st

User session identification.

Session Cookies

Session

itinerary

audi-shop.com

1st

Session affinity in the Kubernetes cluster prevents the user from changing pods in the Kubernetes cluster during an active session.

Session Cookies

Session

i.u.v2

audi-shop.com

1st

User recognition at the end of a session to enable shopping cart and customer segment allocation during individual sessions.

Permanent Cookies

2 years

access token

audi-shop.com

1st

Secure communication between the store's front-end and back-end.

Permanent Cookies

10 minutes

guestCardID

audi-shop.com

1st

Identification of the guest user's shopping cart

Session Cookies

Session

 

 

 5.  Recipients of your personal data

Personal data collected and stored in connection with the use of third-party services is made available to the developers, employees and consultants of the third-party provider. Further information on the recipients of your personal data can be found in our data protection notice. Appropriate security and confidentiality measures are guaranteed at all times.

 

 6.  Cross-border transfer of personal data

Personal data collected and stored in connection with the use of third-party services is made available to the developers, employees and consultants of the third-party provider. Further information on the recipients of your personal data can be found in our data protection notice. Appropriate security and confidentiality measures are guaranteed at all times.


Further information on the cross-border transfer of your personal data can be found in our data protection notice.

7.  Contact

Our Data Protection Officer is your contact person for all questions relating to data protection and will be happy to help you exercise your rights. Please address your queries to AUDI AG Data Protection Officer, 85045 Ingolstadt, Germany,Protection Officer, 85045 Ingolstadt, Allemagne, datenschutz@audi.de.

 

 

Cookie policy 04/09/2024

*The prices shown are recommended customer prices as of January 1, 2024, in € including VAT, excluding installation and labour, while stocks last. These prices may vary when selecting an Audi Partner; additional charges may apply if installation or genuine Audi parts are required. For further information, please contact your customer advisor at your Audi Service Partner. Recommended discount reserved for private individuals, cannot be combined with other current offers, valid on recommended customer prices including VAT until January 11, 2025 in mainland France at your Audi Service Partner participating in the operation and for all vehicles in the Audi range (depending on compatibility). While stocks last.